Corrections and complaints

Last updated November 10, 2026

We want every spec, price and ranking on besttrashcan.com to be right. If you find a mistake, or want to make a complaint, here is how to reach us and what happens next.

Report a mistake

Email [email protected] with the page URL, what you think is wrong, and a source if you have one, such as the manufacturer’s product page or manual.

  • We check the claim against the manufacturer’s and retailers’ published information.
  • If we got it wrong, we fix it and update the date the product was last checked. Scores and ranks are recalculated automatically when a product changes.
  • If the sources disagree, we use the manufacturer’s information and may note the difference on the product page.
  • We usually reply within 2 business days, and tell you what we changed or why we didn’t.

Brands and manufacturers

Brands are welcome to send corrections to specs. Please include a public source we can cite. A correction can change a product’s score only if it changes the facts our published rules use. We don’t change scores or ranks on request, and payment can’t change them.

Complaints

For complaints about the site, our content or how we handled a correction, email [email protected] or write to Lagrange Point Services LLC, 2020 N Academy Blvd, Ste 261 #4523, Colorado Springs, CO 80909. Tell us what happened and what you would like us to do. We will acknowledge your complaint, look into it, and reply with what we found and any action we took.

For copyright or trademark notices, see our copyright and takedown policy. For privacy requests, email [email protected].

Who we are

besttrashcan.com is operated by Lagrange Point Services LLC, doing business as Best Trash Can, 2020 N Academy Blvd, Ste 261 #4523, Colorado Springs, CO 80909.